1. What is TIEDRIBBONS?
TIEDRIBBONS: Half a decade of bringing extraordinary products to the nation.5 years ago, from around a little store, came a big idea that would inspire the nation - to bring together the most unique Gifting experience and the Categories are (Home Décor/Wall Art/Personalised/Table Lamp/Candle holder/Furniture and etc.)
2. What kind of products & gifts are available at TIEDRIBBONS?
TIEDRIBBONS is a one-stop shop for all kinds of gifting requirement. We have created bespoke collections for almost all kinds of recipients & occasions. We handpick items from over 100+ product categories. We are also market leaders in specialty product/gift categories like Personalized products, Hampers, Home Décor, Candle Holder, Table Lamp. We also offer large signature collections of over 2000 products for all key festivals in India, including both domestic (Rakhi, Diwali, Karwachauth, Bhaidooj ,and etc) and Special Occasions (valentine's day, mother's day, father's day and etc) festivals.
3. Where can TIEDRIBBONS delivered the products?
TIEDRIBBONS delivers its products worldwide. We ship our products to around 32,000 pincodes in India and up to 10 countries in worldwide. we can use premium courier partners such as Blue Dart, FedEx, Aramex and etc for our domestic & international deliveries. We can usually delivery domestic orders in 2-5 business days and international orders in 4-7 business days to regular pincodes.
4. How can I buy from TIEDRIBBONS?
TIEDRIBBINS: only takes online orders through its website. We do not take any order on phone or via email. If you are having any problem placing an order, you can call our customer Support Team Monday to Sunday between 9 am to 7 pm and we'll help you place the order. Alternatively, you can write to us at firstname.lastname@example.org anytime and we'll get back to you within 24 working hours.
5. Do you gift wrap or provide packaging options?
We are providing a gift wrap option. Also, we are provided an option to add a gift box at a nominal charge (the option is available in the Checkout Page). We currently have over 100 designs of gift boxes in various sizes and shapes to suit different occasions & gift items.
6. Do you provide a Cash on Delivery (COD) option?
No, we do not provide COD option for a simple reason that the sender of the gift who buys the gift & is responsible for the payment.
7. What Kind of Payment options are available on TIEDRIBBONS
We have Below payment option integrated on our website for smooth and secure transaction. (NetBanking/Wallets/UPI/Credit Cards/Debit Cards/PAypal (International)
8. Can I replace an Item?
For broken, damaged or wrong products, you can ask for a replacement, which will take 3 – 5 days to be re-delivered at the recipient's address.
9. How Long Product delivered to us.
Usually any product take 2 to 3 days delivery in india but if the address belongs to any Remote area in that case it will take 5 to 7 days to deliver the Products.
10. How do I track my order
You can track your order either using the Order History link.
11. Can I cancel my order.
Order with personalized/customized products. won't be cancelled once it is processed. Your order with standard products can be cancelled if it has not already been dispatched. We usually process all orders within a couple of hours of it being placed, and dispatch on the same day. So, in case you would like to cancel the order, please get in touch with us at the earliest.
12. How long does it take to process my cancellation?
Order cancellation is initiated instantly but it takes 4-5 working days for the amount to reflect in the bank account.